Privacy Policy
Last updated: May 2026
Who we are
Una is a digital platform that helps adults navigate life transitions with practical guidance and support. Our website is at preuna.com. We are operated by Una and can be contacted at hello@preuna.com.
What information we collect
We collect the following types of personal information:
- Email address and name — when you sign up for our newsletter or submit a request for assistance through our website forms.
- Location information — country or region, when provided as part of an assistance request, to help us match you with relevant resources.
- Usage data — anonymised information about how you interact with our site, including pages visited and content read. This is collected via analytics tools and does not identify you personally.
How we use your information
We use the information we collect to:
- Send you our newsletter and updates about new guides (only if you have opted in)
- Respond to assistance requests you submit
- Improve our content and understand what is most useful to our readers
- Prevent spam and abuse of our contact forms
We will never sell your personal information to third parties or use it for advertising purposes.
Legal basis for processing
We process your personal data under the UK GDPR and EU GDPR on the following legal bases:
- Consent — for sending marketing emails and newsletters. You can withdraw consent at any time by clicking the unsubscribe link in any email.
- Legitimate interests — for analysing how our site is used, in order to improve our guides and content for our readers.
- Contract performance — to respond to and fulfil assistance requests you submit to us.
Third-party services
We use a small number of trusted third-party services to operate our platform:
- HubSpot — stores contact records for people who sign up or submit a request. HubSpot Privacy Policy
- MailerLite — sends our newsletter emails to subscribers. MailerLite Privacy Policy
- Google reCAPTCHA — used on our forms to prevent automated spam. Subject to Google's Privacy Policy.
- Vercel — hosts our website. Server logs may record your IP address and browser information as part of standard hosting operations.
Each of these providers is bound by their own privacy policies and, where applicable, data processing agreements that meet GDPR requirements.
Cookies
Our website uses essential cookies required for the site to function. We also use analytics cookies to understand how visitors use our content. You can control cookie preferences through your browser settings. We do not use cookies for advertising.
How long we keep your data
We keep your email address and contact information for as long as you remain subscribed to our newsletter or have an active relationship with us. If you unsubscribe or ask us to delete your data, we will remove it within 30 days. Anonymised analytics data may be retained indefinitely.
Your rights
Under UK and EU data protection law, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing at any time
- Object to or restrict how we process your data
- Receive your data in a portable format
To exercise any of these rights, email us at hello@preuna.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority (the ICO in the UK, the DPC in Ireland, or the AP in the Netherlands).
Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at hello@preuna.com.