Mastering Your New Smartphone: A Step-by-Step Guide

Step 1: Get to Know the Basics

Power On/Off

Press and hold the power button (usually on the side) to turn your phone on or off.

Touchscreen Tips

• Tap: Like clicking a mouse. It selects items.
• Swipe: Move between screens or scroll.
• Pinch: Zoom in or out on photos or text.

Home Screen

This is your phone’s “main page.” From here, you can access apps like Messages, Camera, and Settings.

Step 2: Set Up Wi-Fi & Internet

• Go to Settings > Wi-Fi
• Choose your home network
• Enter the password

This keeps you connected and helps avoid data charges.

Step 3: Install & Use Essential Apps

• Phone: Make and receive calls
• Messages: Send text messages
• Camera: Capture photos and videos
• Contacts: Store phone numbers
• Email: Stay in touch with work, services, or loved ones
• App Store / Google Play: Download new apps (like WhatsApp, Zoom, or Facebook)

Need help installing apps? Check out our Connecting with Loved Ones Online guide next.

Step 4: Adjust to Your Comfort

• Font Size: Make text easier to read:Settings > Display > Font Size
• Brightness: Reduce eye strainSettings > Display > Brightness
• Volume & Vibration: Customize sound alertsSettings > Sound

Step 5: Practice Makes Comfortable

Use it every day, even just for 10 minutes. Try taking a photo, browsing the news, or texting a friend. With each tap, you’ll get more confident.

Final Tip: Ask for Help

Your kids, grandkids, or even a neighbour may love showing you how things work, and we’re always here with new guides designed just for you.

Next Step:

Try our follow-up guide: Staying Safe Online.

Once the basics feel comfortable, our pick of the best apps for over-60s covers what is actually worth installing. When the basics feel easy, organising your phone is the next thing worth half an hour.